Work today still depends on a lot of manual processes, and the work we do has become more technical resulting in more data to manage and try to understand. So we are spending more of our time and energy trying to put the pieces together than we are doing the real work of making impact.

We are standing at a crossroads where we have all the potential technology in place for a massive amount of intelligent automation, yet at the moment we are still very much stuck in a state of fragmentation, siloed knowledge, and confusion.

Too many tools, too much data, too little capacity, too many cogs, too much to learn, too much to take in, too many opinions, and ultimately too many short-sighted decisions based on siloed views of partial knowledge.

The result is Frankenstein-like growth, rather than growth as a single conscious organism.

Companies need a way to plug in all of their combined company knowledge, and siloed data, so we can all make sense of the big picture, and clearly see how the work we do contributes to the wider goals and vision of the company.

We’re spending too much time on what some people call “work about work”, which is all the time it takes to find something, to put this and that together, to figure things out, and to finally explain something to someone only for that knowledge to evaporate when they leave the company.

As you’ll in these pages, at Qurate we have a vision for a new way of work which aligns teams, and bridges silos, and gives people the clarity they need to make a real impact with maximum efficiency, clarity and confidence.